idnscore link Account & Payment FAQ

To reset your password on idnscore link, go to the Member login page and select the "Forgot your password?" link. Enter the email address or username associated with your account. We at idnscore link will send a password-reset link to your registered email within a few minutes. Click the link, enter a new password (at least eight characters, including uppercase, lowercase, numbers, and symbols), and confirm. Your new password takes effect immediately. If you do not receive the reset email within ten minutes, check your spam folder or contact our support team via email with your account email and the phone number registered on idnscore link. Our team will assist you during business hours.

We at idnscore link do not advertise fixed deposit ranges, as limits vary by payment method and change periodically. When you navigate to the Deposit page on idnscore link, each payment option—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—displays its current minimum and maximum in real time. Generally, e-wallet deposits (mobile banking, local payment, online payment, e-wallet) process instantly and carry moderate limits, while bank transfers (mobile banking, local payment, online payment, e-wallet) may have higher ceilings but longer settlement windows. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) or during Liga 1 and Piala AFF peak seasons, payment processors may adjust limits temporarily. If you encounter a limit that blocks your intended deposit on idnscore link, contact support or try an alternative payment method.

If you suspect unauthorised access to your idnscore link account, act immediately. First, change your password via the password-reset link on the Member login page. Log in to your account on idnscore link and review your transaction history—deposits, withdrawals, and game activity. If you see transactions you did not authorise, note the dates and amounts. Email our support team immediately with a detailed description, the dates of suspicious activity, and your account email. Do not share your password with our team. We at idnscore link will freeze your account if necessary and investigate. Provide any additional information they request, such as the phone number registered on your account or recent payment confirmations. Response time depends on the volume of reports, but our security team prioritises account-access issues and aims to respond within 24 hours.

Yes. We at idnscore link support deposits via mobile banking, local payment, online payment, and e-wallet bank transfers. When you navigate to the Deposit section on idnscore link, select "Bank Transfer" and choose your bank. We will provide you with our bank account details and a unique reference code. Transfer the amount from your bank account to ours, include the reference code in the memo, and submit the transfer. Processing time is typically one to three hours during business days, though bank holidays and weekend settlements may extend this. After your transfer clears, the funds appear in your idnscore link balance. If your transfer does not arrive within the expected window, contact your bank to confirm the payment went through, then email our support team with your bank's receipt or transaction ID. Our team will trace the payment and add funds manually if the transfer was successful but delayed on idnscore link.

We at idnscore link currently do not offer live chat. Our primary support channel is email. When you email our support team at the address listed on the FAQ or contact page of idnscore link, we review your message and respond within five business days. During major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) or high-volume periods (Liga 1 finals, Piala AFF matches), response times may extend slightly. For urgent issues (account locked, payment not received, suspicious activity), mark your email as urgent and include your account email and phone number registered on idnscore link. Our team prioritises security and account-access issues. If you have a quick question, this FAQ may contain your answer and save you a support email.

Live-dealer tables on idnscore link involve a real person (a croupier or dealer) and real cards or equipment, streamed to your screen via multi-camera studio feeds. You play games like blackjack, roulette, baccarat, and Dragon Tiger against the live dealer. Results depend on the cards dealt or the wheel spun in real time. Slots on idnscore link are automated games—Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways—that use random-number generators (RNG). Each spin is independent and mechanical; no live dealer or live event occurs. Live-dealer tables require you to make decisions (hit, stand, bet placement), while slot games require you to spin and wait. Both categories are available to members of idnscore link at any time. Game rules, minimum bets, and payout percentages are displayed within each game on idnscore link.

We at idnscore link offer a tier-progression programme. As you deposit and play on idnscore link, you earn loyalty points based on your activity. Points accumulate toward tier milestones (Bronze, Silver, Gold, Platinum, and above). Each tier unlocks escalating benefits: weekly cashback percentages increase, referral rewards expand, and exclusive promotions become available. To check your current tier and points balance on idnscore link, log in and visit the Loyalty or VIP section of your account. Tier status resets monthly; your point balance carries forward, but your tier position is recalculated based on activity in the preceding 30 days. Higher tiers are harder to maintain but offer better rewards. Reaching a tier does not guarantee a bonus; your eligibility is determined by the terms attached to each tier promotion on idnscore link. If you have questions about your tier status or point calculation, contact our support team with your account email.

No. We at idnscore link permit only one account per person. Our Terms of Use (available on idnscore link) prohibit multi-accounting. Each account must use a unique username, email address, and phone number. If we detect a user maintaining multiple accounts, we reserve the right to suspend or terminate all associated accounts without refund. During account verification (KYC), we screen for duplicate details across existing members of idnscore link. If you accidentally created a second account, contact our support team immediately with both account details, and we will close the duplicate. If you lost access to your original account and created a new one, email support—do not continue using the new account. Transparency and one-account-per-person is a core compliance requirement for idnscore link.